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Georgia Intro to Hardware Technology Framework


Standard Description
IT-IHT-1.1 Communicate effectively through writing, speaking, listening, reading, and interpersonal abilities. Lessons
IT-IHT-1.2 Demonstrate creativity by asking challenging questions and applying innovative procedures and methods. Lessons
IT-IHT-1.3 Exhibit critical thinking and problem-solving skills to locate, analyze and apply information in career planning and employment situations. Lessons
IT-IHT-1.4 Model work readiness traits required for success in the workplace including integrity, honesty, accountability, punctuality, time management, and respect for diversity. Lessons
IT-IHT-1.5 Apply the appropriate skill sets to be productive in a changing, technological, diverse workplace to be able to work independently and apply teamwork skills. Lessons
IT-IHT-1.6 Present a professional image through appearance, behavior and language. Lessons
IT-IHT-2.1 Compare a variety of secure online repositories and select the best one for specific career goals, such as Github for education, Dropbox, Jimdo,, Portfoliobox and many others. Lessons
IT-IHT-2.2 Establish an account for long-term use to upload professional artifacts over the course of the career pathway. Lessons
IT-IHT-2.3 Upload a professional, true, and accurate résumé and cover letter seeking employment for a position representative of current skills and knowledge. Lessons
IT-IHT-2.4 Upload additional standard job search items, such as digital badges and certificates earned for industry-recognized credentials. Lessons
IT-IHT-2.5 Identify and upload industry-appropriate artifacts reflective of mastered skills throughout this course. Write and include a reflective entry for each artifact discussing steps taken, problems encountered and how they were overcome, and other pertinent information about the learning. Lessons
IT-IHT-2.6 Organize the portfolio in a manner that makes documents and artifacts easy to locate and access for review. Lessons
IT-IHT-3.1 Develop technical reading and writing skills to follow instructions. Lessons
IT-IHT-3.2 Work in a team to solve problems and share knowledge. Lessons
IT-IHT-3.3 Use collaborative tools to communicate with team members, such as online meeting platforms, group messaging, and shared online documents and files. Lessons
IT-IHT-3.4 Explore the impact of emerging technologies on careers, including non-traditional technology fields and careers in each of the Georgia Career Clusters. Lessons
IT-IHT-3.5 Research specific IT careers, including post-secondary continuing education options, IT credentials, required job skills, potential salaries in Georgia, and work environment. Upload to online career portfolio. Lessons
IT-IHT-3.6 Explore careers in IT focused on customer relationships. Lessons
IT-IHT-4.1 Differentiate between the different audiences of a business, including users, clients, customers, contractors, vendors, and others. Lessons
IT-IHT-4.2 Recognize the importance of each audience to a business. a. Identify organizations’ products and services. b. Explain the impact of Information Technology (IT) to a business and how it affects the bottom line. c. Communicate how technology can be used to create solutions to business challenges and present to stakeholders in professional business format. d. Demonstrate an ability to provide “value-add” partnership between IT and business. Lessons
IT-IHT-4.3 Demonstrate ability to assist all audiences in a professional manner. a. Actively listen to your audience. b. Determine the individual needs of the audience. c. Project a professional business image (e.g., appearance, voice, grammar, word usage, enunciation, nonverbal communication). d. Interact with customers and colleagues in a professional manner (e.g., prompt, friendly, courteous, respectful, helpful, knowledgeable, and understandable). e. Ensure that your assistance promotes the best interests of the company. Lessons
IT-IHT-4.4 Determine the best method to maintain a customer list and communication platform. Lessons
IT-IHT-4.5 Demonstrate understanding of word processing, spreadsheet, presentation, and database software as a communication tool for business. Lessons
IT-IHT-4.6 Develop a working IT vocabulary. Lessons
IT-IHT-5.1 Identify hardware device functions, including peripheral devices, input devices, and portable hardware appropriate for specific tasks and emerging hardware as it impacts the workplace and society. Lessons
IT-IHT-5.2 Demonstrate understanding of how to set up a basic computer workstation, including various computer types, internal components, connectors, monitors, keyboards, mice, printers, computer voltage, and power requirements Lessons
IT-IHT-5.3 Describe trends in emerging, evolving, and future computer technologies and their influence on IT practices, such as mobile technology, computing tablets, and cloud computing. Lessons
IT-IHT-5.4 Recognize online risks and dangers in order to take appropriate actions to protect the business and self while using digital tools and resources. Lessons
IT-IHT-5.5 Demonstrate ability to access, navigate and use online resources and technologies. Lessons
IT-IHT-5.6 Define and demonstrate folder and file management and the importance of data back-up procedures. Lessons
IT-IHT-5.7 Explore hardware devices outside of the traditional PC/laptop scenario such as wearables, IoT devices, smart devices, and the role that these devices are filling in the connected world. Lessons
IT-IHT-6.1 Describe trends in emerging, evolving, and future CRM Systems and their influence on IT practices. Lessons
IT-IHT-6.2 Define and demonstrate the basics and importance of asset management. Lessons
IT-IHT-6.3 Understand the different roles of the IT Helpdesk and the requirements of each Lessons
IT-IHT-6.4 Demonstrate satisfactory customer service skills in a CRM-based environment. Lessons
IT-IHT-7.1 Demonstrate understanding of the OSI model and how it relates to network communications. Lessons
IT-IHT-7.2 Describe common network features, such as routing, switching, network security devices, basic topologies, and networking standards. Lessons
IT-IHT-7.3 Illustrate and describe the functions of various types of networks, including wireless. Lessons
IT-IHT-7.4 Explain key issues in data transmission. Lessons
IT-IHT-7.5 Identify factors which affect the range and speed of wireless service. Lessons
IT-IHT-7.6 Explore networking trends and issues affecting business and personal use Lessons
IT-IHT-8.1 Apply strategies for identifying routine hardware and software problems current to everyday life. Lessons
IT-IHT-8.2 Identify compatibility issues and describe operational problems caused by hardware errors. Lessons
IT-IHT-8.3 Explain how technology can be used to solve problems. Lessons
IT-IHT-8.4 Explore commonly used documentation tools for design specifications, such as flowcharts and visual and textual storyboards. Lessons
IT-IHT-8.5 Define and demonstrate understanding of Knowledge-Based articles (KB) and the impact of research-based troubleshooting. Lessons
IT-IHT-8.6 Demonstrate an understanding of Computational Problem Solving as a part of Computational Thinking. Lessons
IT-IHT-9.1 Demonstrate positive cyber citizenry by applying industry accepted ethical practices and behaviors. Lessons
IT-IHT-9.2 Recognize the ethical and legal issues while accessing, creating, and using digital tools and resources in order to make informed decisions. Lessons
IT-IHT-9.3 Exercise digital citizenship as a lifelong learner. a. Promote and model digital etiquette and responsible social technology interactions, permanence of digital footprints, online image and presence, etc. Lessons
IT-IHT-9.4 Understand human, cultural, and societal issues related to technology and practice legal and ethical behavior. Lessons
IT-IHT-9.5 Demonstrate an understanding of technology-related problems such as Internet addiction, mobile phone addiction, and always-connected devices. Lessons
IT-IHT-9.6 Describe personal and legal consequences of inappropriate use of resources and online content. a. Plagiarism, piracy, illegal downloading, copy-right infringement, licensing infringement, inappropriate use of software, hardware, and mobile devices. Lessons
IT-IHT-9.7 Identify security issues and trends affecting computers and information privacy. a. Virus, open or free networks, user control methods, file sharing, etc. Lessons
IT-IHT-9.8 Describe the use of computer forensics to prevent and solve information technology crimes and security breaches. Lessons
IT-IHT-9.9 Identify criminal activity in relationship to cybercrime, the Internet, and Internet trafficking. a. Common internet crimes, techniques to identify criminal activity and prevention actions related to cybercrime. Lessons
IT-IHT-9.10 Understand newly emerging technologies like AI and Deepfakes and their impact on ethical and legal issues in business Lessons
IT-IHT-9.11 Understand and apply ethical behavior when working with intellectual property. Lessons
IT-IHT-9.12 Understand fundamental ethical frameworks such as IT Compliance and laws and precedents from industry affect how IT operates. Differentiate between national, state, local, and industry ethical standards and how they affect the role of IT in an organization. Lessons
IT-IHT-10.1 Recognize and apply the basic aspects of troubleshooting theory, such as power and cable connections, compatibility, and other basic issues. Lessons
IT-IHT-10.2 Recognize the names, purposes, characteristics, and appropriate application of tools used in computer repair. Lessons
IT-IHT-10.3 Identify and apply basic diagnostic procedures and troubleshooting techniques. Lessons
IT-IHT-11.1 Explain the goals, mission, and objectives of Future Business Leaders of America (FBLA) and/or Technology Student Association (TSA) and/or SkillsUSA. Lessons
IT-IHT-11.2 Explore the impact and opportunities a student organization (FBLA, TSA, SkillsUSA) can develop to bring business and education together in a positive working relationship through innovative leadership and career development programs. Lessons
IT-IHT-11.3 Explore the local, state, and national opportunities available to students through participation in related student organizations (FBLA, TSA, SkillsUSA) including but not limited to conferences, competitions, community service, philanthropy, and other student organization activities. Lessons
IT-IHT-11.4 Explain how participation in career and technology education student organizations can promote lifelong responsibility for community service and professional development. Lessons
IT-IHT-11.5 Explore the competitive events related to the content of this course and the required competencies, skills, and knowledge for each related event for individual, team, and chapter competitions. Lessons