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Tennessee Computer Science Foundations: 22

CodeHS Lessons

Research, identify, and describe the specific activities involved at each step of the troubleshooting process, including by not limited to:1) gather information from the user or operator and back up data, 2) verify the problem exists, 3) isolate the cause of the problem and generate alternative solutions, 4) plan a solution and resolve the problem, 5) verify that the problem was resolved and prevent a future occurrence, and 6) document findings, resolution, and preventative maintenance plan. Explain why it is important to document the process throughout.

Standard
9.5 Prototype
9.6 Test
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11.1 Methodology
11.2 Support Practice
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7.5 Prototype
7.6 Test
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5.1 Methodology
5.2 Support Practice
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4.1 Methodology
4.2 Support Practice
13.6 Test
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7.5 Prototype
7.6 Test
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7.5 Prototype
7.6 Test
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3.1 Methodology
3.2 Support Practice
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4.1 Methodology
4.2 Support Practice
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8.1 Methodology
8.2 Support Practice
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7.5 Prototype
7.6 Test
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7.5 Prototype
7.6 Test
Standard
7.5 Prototype
7.6 Test
Standard
7.5 Prototype
7.6 Test
Standard
12.5 Prototype
12.6 Test
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7.5 Prototype
7.6 Test
Standard
5.1 Methodology
5.2 Support Practice
Standard
7.5 Prototype
7.6 Test
Standard
7.5 Prototype
7.6 Test
Standard
12.1 Methodology
12.2 Support Practice
Standard
6.9 Troubleshooting Computer Issues
Standard
9.6 Prototype
9.7 Test
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10.1 Methodology
10.2 Support Practice
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11.1 Methodology
11.2 Support Practice
Standard
7.5 Prototype
7.6 Test
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6.5 Prototype
6.6 Test
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6.5 Prototype
6.6 Test
Standard
2.5 Prototype
2.6 Test
Standard
2.5 Prototype
2.6 Test